Terms of Service

1. Introduction

Welcome to Vastrix (“we”, “our”, “us”). Vastrix is an AI Solutions & Consulting company based in South Africa, providing custom AI systems, automations, and advisory services to businesses locally and internationally.

By accessing or using our website, you agree to the terms outlined below. If you do not agree, please discontinue use of the website.

For any questions regarding these terms, you may contact us at:
bossmandapaah@vastrix.co.za
068 158 3774

2. Scope of Services

Vastrix provides:

• AI-powered automations and intelligent business systems
• AI consulting and advisory services
• Custom-built workflows, agents, and integrations
• Supporting services such as web design and system implementation

All services are customised to client requirements and delivered under separate written agreements or contracts. Information displayed on this website is for general informational purposes only and does not constitute a binding offer.

3. Pricing & Payments

Prices displayed on the website are indicative and non-binding. Final pricing is confirmed only after consultation, scope definition, and formal agreement. Payments are not processed through this website. All payments are handled offline after contracts are signed.

Pricing may vary based on scope changes, custom requirements, or third-party tools, APIs, or integrations requested by the client. Vastrix reserves the right to revise pricing prior to contract execution.

4. Intellectual Property

All content on this website, including but not limited to text, branding, logos, visual assets, system descriptions, frameworks and methodologies is the intellectual property of Vastrix, unless otherwise stated. You may not copy, reproduce, distribute, or reuse any content without written permission.

5. Limitation of Liability

While we strive for accuracy and reliability, Vastrix makes no guarantees that website content is always complete, current, or error-free. We are not liable for any direct or indirect damages arising from use of the website, reliance on website content, or business decisions made without a formal agreement. All deliverables, outcomes, and responsibilities are governed by signed client contracts.

6. Third-Party Tools & Integrations

Our solutions may integrate with third-party platforms (e.g. cloud providers, AI models, automation tools). Vastrix is not responsible for downtime or failures caused by third-party services, changes in third-party pricing or policies. Clients are informed of relevant dependencies during the engagement process.

7. Governing Law

These terms are governed by the laws of the Republic of South Africa, without regard to conflict-of-law principles. Any dispute will be subject to the jurisdiction of South African courts unless the parties agree otherwise in writing.

8. Changes & Contact

Vastrix may update these Terms & Privacy Policy from time to time. Any updates will be reflected on this page with a revised “Last updated” date. Continued use of the website indicates acceptance of any changes. For questions contact bossmandapaah@vastrix.co.za.